Privacy Policy

1. Information We Collect

We may collect the following types of personal and non-personal information:

• Contact Information: Name, email address, phone number, company name, shipping/billing address, etc.

• Account Details (if applicable): Login credentials, purchase history, preferences.

• Technical Data: IP address, browser type, device information, referring URL, pages visited, and time spent on our website.

• Communication Data: Emails, customer service inquiries, contact form submissions.

2. How We Use Your Information

We use the collected information to:

• Process and fulfill orders or service requests

• Respond to inquiries or provide customer support

• Improve our website, products, and services

• Send marketing communications (only with your consent)

• Prevent fraud, protect our systems, and ensure website security

• Comply with legal obligations

3. Sharing Your Information

We do not sell or rent your personal data. We may share your information with:

• Trusted third-party service providers (e.g. payment processors, logistics providers, analytics platforms)

• Government agencies if required by law or legal process

• Affiliates or partners assisting with joint business operations, under strict confidentiality

4. Cookies & Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience, analyze traffic, and improve site performance. You can manage your cookie preferences through your browser settings.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, misuse, alteration, or loss.

6. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access, correct, or delete your personal data

• Object to or restrict certain types of data processing

• Withdraw consent at any time (for marketing communications)

• Lodge a complaint with a data protection authority

To exercise your rights, please contact us using the details below.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

8. Policy Updates

We may update this Privacy Policy from time to time. All changes will be posted on this page with an updated “Effective Date.” We encourage you to review this policy regularly.

9. Contact Us

If you have any questions or concerns regarding this Privacy Policy or your personal data, please contact us at:

DHX TECHNOLOGY CO.,LIMITED
Email:naty_dai90@hotmail.com
Wechat and WhatsApp numbers: Bron :+8618175829069   Naty :+8613611427699
Address: FLAT/RM 1307 13/F BAVERLEY COMMERCIAL CENTRE 87-105 CHATHAM ROAD SOUTH TSIM SHA TSUI KL